Rapid Check – Our Service Commitment
Peterbilt of Houston, BC is pleased to announce the rollout of the Rapid Check program. Rapid Check is our commitment to evaluate and provide our customers with feedback regarding their service related issues within 2 hours of check-in. Upon communication of these findings, the dealership will work with our customers on a repair plan and scheduling the needed repairs.
Rapid Check is designed to provide prompt communication to our customers so they know how to disposition their loads and are aware of the time frame their vehicles will be operational. This communication allows our customers to make better decisions on the scheduling of their drivers, vehicles, and loads.